Terms & Conditions – DIMLIGHT

Effective Date: 01 August 2025

Welcome to DIMLIGHT. By using our website or placing an order with us, you agree to follow these Terms & Conditions. Please read them carefully before using our services.


πŸ›’ 1. Orders

  • All orders placed on our website or through WhatsApp are subject to availability.

  • Once your order is confirmed, you will receive a confirmation message or email.

  • We reserve the right to cancel any order in case of pricing errors, stock issues, or suspicious activity.


πŸ’³ 2. Payments

  • We accept payments via Cash on Delivery (COD) and Bank Transfer (where applicable).

  • Full payment is required before dispatch for bank transfer orders.

  • In case of COD, please ensure exact payment is available at the time of delivery.


🚚 3. Shipping & Delivery

  • We deliver across Pakistan via trusted courier services.

  • Standard delivery time is 3–7 working days, depending on your location.

  • DIMLIGHT is not responsible for delays caused by courier services or natural events.


πŸ“¦ 4. Returns & Exchanges

Returns or exchanges are accepted within 7 days of delivery, as per our Refund & Returns Policy. Products must be:

  • In original, unused condition

  • In original packaging

  • Accompanied by proof of purchase

Shipping charges are non-refundable unless the return is due to our error.


πŸ”§ 5. Product Warranty & Use

  • We provide quality-checked products. If a product arrives damaged or faulty, please report it within 24 hours of delivery.

  • Misuse, mishandling, or incorrect installation voids any warranty or return eligibility.


πŸ” 6. Privacy

We protect your personal data as per our Privacy Policy. Your information is only used to process orders, improve services, and communicate with you (if opted in).


🚫 7. Prohibited Use

You agree not to misuse our website or engage in:

  • Fraudulent activity

  • Hacking or attempting to breach site security

  • Copying or reusing our product photos, content, or brand without permission


βš–οΈ 8. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be resolved under Pakistani legal jurisdiction.


πŸ“ž Contact Us

For any questions regarding these Terms, please reach out:

πŸ“ DIMLIGHT
Erum Shopping Center, Shop No. 200, First Floor
Karachi, Pakistan

πŸ“ž Phone/WhatsApp: 0348 2393244
πŸ“§ Email: faiziahmed978@gmail.com